Last Updated: September 14, 2026
Aquatic Gallery respects your privacy and is committed to protecting the information you provide when communicating with us by text message.
SMS Messaging Program
Aquatic Gallery uses SMS and text messaging primarily to provide customer service and respond to customer-initiated inquiries. Messages may include responses to questions regarding products, orders, services, account-related matters, store information, availability, customer support requests, and related follow-up communications.
By initiating a text message conversation with Aquatic Gallery or otherwise opting in to receive SMS messages from us, you consent to receive text messages related to your inquiry or customer relationship with Aquatic Gallery.
Mobile Number Privacy and Non-Sharing
Aquatic Gallery does not sell, rent, trade, or share mobile phone numbers with third parties or affiliates for their own marketing or promotional purposes.
Mobile information, including phone numbers, SMS opt-in information, and consent records, will not be shared with third parties or affiliates for marketing or promotional purposes.
Information may be provided to service providers that assist Aquatic Gallery in operating our communications systems, such as telecommunications, messaging, hosting, or customer-service providers, solely as necessary to provide those services on our behalf.
Text messaging originator opt-in data and consent will not be shared with any third parties for their own marketing purposes.
Message Frequency
Message frequency varies depending on the nature of your inquiry and your interactions with Aquatic Gallery. Because our SMS program is primarily used for customer support, the number of messages you receive will generally depend on the number and complexity of your questions, requests, orders, or support conversations.
Message and Data Rates
Message and data rates may apply.
Your wireless carrier may charge you for sending or receiving text messages in accordance with your mobile service plan. Aquatic Gallery is not responsible for charges imposed by your wireless carrier.
Opting Out
You may stop receiving text messages from Aquatic Gallery at any time by replying:
STOP
After you send STOP, you may receive a confirmation message indicating that you have been unsubscribed. You will no longer receive SMS messages from that messaging program unless you subsequently opt in again or initiate a new conversation where applicable.
Help
For assistance with SMS messaging, reply:
HELP
You may also contact Aquatic Gallery through our normal customer-service channels.
Information We Collect
When you communicate with Aquatic Gallery by SMS, we may collect information including:
- Your mobile telephone number
- The content of messages you send to us
- The date and time of communications
- Information associated with your customer service request
- Order, account, or transaction information when relevant to your inquiry
- SMS consent, opt-in, and opt-out records
We use this information to communicate with you, provide customer service, respond to inquiries, maintain appropriate business records, troubleshoot issues, and operate our messaging services.
How We Protect Information
Aquatic Gallery takes reasonable administrative, technical, and organizational measures designed to protect customer information from unauthorized access, disclosure, alteration, or misuse.
Third-Party Service Providers
Aquatic Gallery may use third-party service providers to facilitate SMS communications and other business operations. These providers may process information on our behalf only as necessary to provide their contracted services.
This does not permit those providers to use your mobile number or SMS consent information for their own independent marketing purposes.
Changes to This Policy
Aquatic Gallery may update this SMS Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this SMS Privacy Policy or Aquatic Gallery’s text messaging practices, please contact:
Aquatic Gallery
Richmond, Kentucky
Website: AquaticGallery.com